Hauler Wins - Spike Bins Blog

Field Notes

Compliance · Hauler Wins · Carbon · Field Notes from the 905 corridor

FIELD NOTES FEATURED

Five Questions, Sixty Seconds, A Real Number

The dispatcher's phone rang at 6:47 yesterday morning — Mississauga GC, two crews showing up at 7:30, didn't know which bin size he needed and didn't have a price. I told him to skip the call, hit the calculator, answer five questions, the number would be in his email before his coffee was cold. It was.

2 min read · 0 views · May 26, 2026
Read article ›
FIELD NOTES

Three Things Your Dispatcher Does Today That the Crew Portal Closes

The Brampton dispatcher answers the same three questions thirty times a week. "Did the manifest get faxed to the receiver?" — twelve times. "Can we schedule a pull for 5 AM tomorrow?" — eight times. "What's the PO on the load you dropped Tuesday?" — ten times. Add the calls his counterpart at the GC's office answers for the project manager and we're past forty hand-offs a week, all of them costing somebody fifteen minutes. The Crew Portal V1 closes those three lanes. Field Notes No. 3.

2 min · 0 views · May 26
FIELD NOTES

Every Number on the Catalog is Load-Bearing

A GC in Vaughan called last fall to argue about a CIRCIL line on his invoice. He had quoted the job against a competing bin spec that said "30-yard, around 5 tonnes." Ours said 30-yard, 3.99 tonnes net. The difference was a levy column he hadn't budgeted for, and a job that came in over his line item by four figures. The Disposal Bin Catalog V2 publishes every number that decides that conversation. Field Notes No. 4.

2 min · 0 views · May 26
footer_content_custom